privacy policy
Last reviewed: 09/07/2023

In this privacy policy, you can familiarize yourself with your rights and information about the processing of your personal data. We ensure particularly transparent and fair processing of your personal data by implementing Regulation (EU) 2016/679 of the European Parliament and of the Council of 2016. April 27 on the protection of natural persons in the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation).

The controller of your personal data is Aurora Group, UAB, company code: 302688826, VAT payer code LT100007453018, registered office address Pipirų str. 6, Domeikava village, LT-54358, Kaunas district. Phone number: +370 601 14426, e-mail: info@pipirai.eu

WHAT PERSONAL DATA DO YOU REALLY NOT COLLECT AND PROCESS ABOUT ME?

1.1 We do not collect your browsing history on third-party websites and do not store it;
1.2 We do not transfer any data about your browsing on our website from which your person could be identified.

WHAT PERSONAL DATA DO YOU COLLECT AND PROCESS AND FOR WHAT PURPOSES?

2.1 We collect and process only adequate and appropriate personal data of yours, which are necessary to achieve the purposes for which they are processed.

2.2 Personal data that we collect and process:
2.2.1 Purchase data: Name, Surname, E-mail address, Telephone number, Product delivery address, order details, collection method, product delivery method, payment method, payment data. When placing an order, you can specify another person who will pick up your purchased goods, if such a person has given his consent. By providing us with the information of third parties collecting the goods, you confirm that you have the consent of such persons regarding the transfer, use and processing of their personal data. We process this data on the basis of the purchase agreement concluded between you and us and on the basis of legal obligation.
2.2.1.1 Purpose: Conclusion and execution of the purchase-sale contract and processing of requests and questions.
2.2.2 Registration data: Email address, First name, Surname, Phone number, Delivery address. We process this data based on your consent, which you express during registration.
2.2.2.1 Purpose: to provide you with wider opportunities to use our services.
2.2.3 Usage pepper.eu electronic store service data: Name, Surname, E-mail address, History of your publicly published opinions about pipirai.eu products for sale, History of communication between us and you, Phone number, IP address, History of orders, History of payments. In addition, depending on the services provided in the pipirai.eu electronic store, additional personal data related to your use of the pipirai.eu electronic store may be collected. We process this data on the basis of a contract or seeking to conclude a contract, in our legitimate interest to ensure the operation of the online store.
2.2.3.1 Purpose: to provide you with wider opportunities to use our services.
2.2.4 Cookie data: History of behavior in our online store. Detailed information about cookies is available in section 7 - Cookies. We process this data based on your consent.
2.2.4.1 Purpose: for the purpose of service improvement, a continuous activity analysis is carried out in order to make the use of our electronic store pipirai.eu as simple and convenient as possible.
2.2.4.2 Storage term: please check the information regarding the storage period of cookies in section 7 - Cookies.

2.2.5 Reliability data: Personal data related to the orders placed by you and their collection. We process this data on the basis of pipirai.eu's legitimate interest to protect our interests and ensure efficient delivery of goods.

2.2.6 Analytical data: We want the use of our electronic store pipirai.eu to be as simple and convenient as possible for you, so we carry out a continuous analysis of our activities, during which we analyze and process your personal data: Purchase history; Browsing history in our electronic store; Payment history; Feedback on the products you have purchased; Answers given during surveys; The history of communications between You and Us, including electronic correspondence and recordings of telephone conversations. We process this data on the basis of our legitimate interest in ensuring the quality of goods and services.
2.2.6.1 Purpose: for the purpose of service improvement, a continuous activity analysis is carried out in order to make the use of our electronic store pipirai.eu as simple and convenient as possible.
2.2.6.2 Storage term: please check the information regarding the storage period of cookies in section 7 - Cookies.

2.2.7 New data: When providing you with general offers for goods and for promotions and promotions organized by us, we process the following personal data: Name, Telephone number, Email address, Device identification numbers. We process this data on the basis of your consent or on the basis of legitimate interest (Article 69, Part 2 of the Law on Electronic Communications of the Republic of Lithuania provides an exception that allows direct marketing of similar goods to customers who have not objected to sending such messages by e-mail).
2.2.7.1 You have the right to refuse the ordered service at any time by writing a request by e-mail. by mail: info@pipirai.eu.

WHAT ARE THE CONSEQUENCES OF NOT PROVIDING DATA?

3.1 We are sorry, but if you do not provide the personal data specified in this policy, we will not be able to sell you goods or provide other services, since processing this data is necessary for us to conclude and execute the contract and provide other services, as well as we are required to process personal data by the laws and acts of the Republic of Lithuania regulating online payments and bookkeeping.

WHO IS MY PERSONAL DATA TRANSFERRED TO?

4.1 Personal data is transferred only to reliable third parties with whom we have concluded contracts, and only to the extent necessary to provide the service. For the purpose of providing proper services, we transfer your personal data to the following partners:
4.1.1 To companies providing courier services that deliver goods to you at the addresses specified by you;
4.1.2 Companies providing IT maintenance services;
4.1.3 For companies providing marketing and marketing services.

4.2 We also provide your Personal Data:
4.2.1 The procedure provided by the legal acts of the Republic of Lithuania for law enforcement institutions;
4.2.2 To state institutions and courts, when applicable legal acts provide for such an obligation.

4.3 In order to save your time and in order to eliminate inconveniences as soon as possible due to the fact that the product was delivered to you with incomplete or damaged products, when providing warranty service, your personal data: name, surname, phone number and the delivery address you specified, missing details or new for the purpose of delivery of the goods, we transfer incomplete or low-quality goods to the manufacturer.

4.4 We inform you that your personal data may be transferred outside the European Union. Your personal data is transferred outside the EU only under the following conditions:
4.4.1 Data is transferred only to our trusted partners who ensure the provision of our services to you;
4.4.2 Data processing contracts have been signed with such partners (standard contract conditions approved by the European Commission), by which they ensure the security of your personal data in accordance with the requirements of the law;
4.4.3 The Commission of the European Union has made a decision on the suitability of the country where our partner is established, that is, an adequate level of security is ensured;
4.4.4 Partners ensure the level of security of personal data in accordance with the "EU-US Privacy Shield".

WHAT ARE MY RIGHTS?

5.1 Change/correct incomplete or inaccurate data;
5.2 Request that we no longer process and delete your data. This right is not absolute and in certain cases, in case of serious reasons provided for by law, we will not be able to delete your data (for example, when the data is necessary for the execution of a valid contract);
5.3 Restrict data processing;
5.4 You can access your processed personal data in the ways specified in this policy.
5.5 To transfer data, it means that you are allowed to receive in a structured, commonly used, computer-readable and interactive format the personal data you have provided, which we process by automated means. The right to data portability If it is technically possible and at your request, your data may be forwarded directly to another person specified by you.
5.6 If you believe that your rights have been violated, you can apply to the State Personal Data Protection Inspectorate for the protection of your rights.

HOW CAN I SUBMIT A REQUEST TO EXERCISE MY RIGHTS?

6.1 You can submit requests related to the processing of your personal data to us in the following ways:
6.1.1 By sending us a request by e-mail: info@pipirai.eu;
6.1.2 By making a request to us by phone: +370 601 14426;
6.1.3 You can exercise certain of your rights through your personal pipirai.eu account.

6.2 We identify you in our system based on your e-mail address. When submitting a request to us in one of the indicated ways, always indicate your e-mail address for which the collected information is being provided. If you do not specify an e-mail address, or if it does not match the e-mail address of the person who submitted the request, we will not have the opportunity to properly identify you and provide the information you requested or implement your request.

WHAT ARE COOKIES?

7.1 Cookies are small text files that are sent to your device when you visit the relevant website. Cookies help us recognize your device and help us improve the functionality of our website and make it easier to use.

LIST OF COOKIES USED ON OUR WEBSITE:

8. THIRD PARTY LINKS

8.1 Pipirai.eu provides links to third-party websites and social networks (possibility of sharing website content on social networks Facebook and LinkedIn). The third-party websites presented on the Website are subject to the privacy policies of those websites and we are not responsible for the content of the information on these websites, their operations or their privacy policies.

CONTACT US

If you have any questions about the information provided in this privacy policy, please contact: info@pipirai.eu